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H.O.M.E.S. Customer Service Sample Reports


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H.O.M.E.S. Customer Service System Sample Reports and Documents

Reporting with the H.O.M.E.S. Customer Service System is powerful and flexible. Wherever relevant, you may specify what data you require in order to filter out only the information you are interested in, and without the need to learn any complicated query jargon.

Since most reports have many possible specifications and these may be selected in any logical combination, the quantity of different reports is practically limitless. Below is an example of the report options for the 'Aged Work Orders' report as it was generated in the sample below:



All reports built-in to the H.O.M.E.S. system are pre-formatted and ready to go. You need only select the report you require, and optionally select your desired specifications and the report is generated for you without having to worry about the report's design. If however you require a unique report that is not already part of the H.O.M.E.S. system, no problem! You can create your own custom reports that are automatically presented fully formatted in MS-Excel®, or use Microsoft Access® or your favorite report generating tool to create your own custom reports.

By default, all reports are displayed on-screen with the H.O.M.E.S. system's powerful report viewer. With the report viewer you can instantly jump from page to page, scroll in any direction with the mouse or keyboard, zoom in and zoom out, and view multiple pages at the same time without having to print. You can even view different reports (up to 10) on-screen simultaneously side-by-side.

Below are samples of a few of the reports available in the H.O.M.E.S. Customer Service System. The report image sizes have been scaled down as much as possible while still remaining legible in an attempt to minimize the amount of scrolling necessary for those viewing the pages with smaller computer screens or low resolutions. The actual larger full size reports are much more clear.

To view a sample report or document, click on the image.
Sample Work Order Sample Pre-Delivery Inspection Form
Deficiency Reminder Letter Repair Completion Letter
Service Status Summary by Contractor Service Status Summary by Lot/Unit
Aged Work Orders (by Contractor) Contractor Efficiency
Work Orders by Lot/Unit Work Orders by Trade
Service Log History Appointments by Contractor

There are more reports, and report variations too numerous to display here. These are just a few intended to present an illustration of some of the reporting capabilities of the H.O.M.E.S. Customer Service System.

For more detailed information on reports or any other aspect of H.O.M.E.S., contact Falcon Software at (705) 652-1999, or email to: Sales/General Information


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